stairlift & mobility equipment experts
Providing Freedom in Mobility
Regain total freedom in your home with the help of EMS, your independent supplier of stairlifts, home lifts & ramps. We are your trusted local experts with over 35 years of experience and the largest stairlift showroom in the UK, where you can try before you buy.
stairlift & mobility equipment experts
Providing Freedom in Mobility
Regain total freedom in your home with the help of EMS, your independent supplier of stairlifts, home lifts & ramps. We are your trusted local experts with over 35 years of experience and the largest stairlift showroom in the UK, where you can try before you buy.
independent suppliers
More Choice, Unbiased Advice
More Choice, Unbiased Advice
As an independent mobility company, we’re free to offer you the best solution, not just one brand. After your FREE home survey, we’ll provide a recommendation that’s tailored to your home and budget.
Choose from a vast selection of new and reconditioned mobility equipment from top UK manufacturers, ensuring you get the perfect fit for your needs.
The Power of a Solution
Watch the story of a local customer who needed a stairlift for her husband to ensure they could remain in their home. They chose EMS Lifts to install the Flow X and have been thrilled with the smooth and efficient installation process.
24/7 breakdown support
Local Service
Local Service
At EMS Lifts, our strong local presence sets us apart. With a team of installers and engineers based throughout the region, expert help is always close by, ensuring you receive swift, personalised service tailored to your needs. We’re not just a service provider—we’re your neighbours, familiar with your environment and committed to maintaining your mobility solutions.
Our 24/7 availability guarantees a same-day response to emergency breakdowns, minimising downtime and keeping your mobility aids fully operational. By choosing EMS Lifts, you’re opting for expert, reliable service deeply rooted in your local area.
try before you buy
Visit Our Showroom
Visit Our Showroom
Experience our products firsthand in our state-of-the-art showroom in Baldock, Hertfordshire, home to the UK’s largest display of stairlifts and mobility equipment. Here, you can try and test a wide range of solutions to find the perfect fit for your needs. Every visit and demonstration is designed to make your experience seamless and personal.
At EMS Lifts, we blend local accessibility with national expertise. Our showroom is a testament to our commitment to hands-on service, ensuring you’re supported at every step of the journey.
“We definitely made the right choice in choosing EMS Lifts to install our stairlift. They were exceptional from start to finish. After service is second to none whether during or after office hours. All their representatives have been very polite and explain everything in easy language. Our lift keeps us independent, such a bonus.”
Bob
“We have worked with EMS for 20 years. EMS provides excellent service and professionalism. They are dedicated to customer satisfaction and have been a reliable partner. Their ability to adapt to market demands while maintaining their core values is commendable.”
Bethany
“Stairlift was installed and ready to go within a few hours. The installer was friendly, hardworking, and very considerate of my mum, for whom the stairlift was installed. Mum is delighted with the service. I cannot praise the company highly enough. Recommended!”
Deb
“We definitely made the right choice in choosing EMS Lifts to install our stairlift. They were exceptional from start to finish. After service is second to none whether during or after office hours. All their representatives have been very polite and explain everything in easy language. Our lift keeps us independent, such a bonus.”
Bob
“We have worked with EMS for 20 years. EMS provides excellent service and professionalism. They are dedicated to customer satisfaction and have been a reliable partner. Their ability to adapt to market demands while maintaining their core values is commendable.”
Bethany
35 years experience
Outstanding Customer Service
Outstanding Customer Service
At EMS Lifts, we’re committed to making your stairlift or lifting equipment purchase as simple as possible. Our expert advisors offer unbiased guidance on a wide range of products, helping you make the right choice with confidence.
Our dedication to exceptional customer service means you’re covered 24/7, 365 days a year. With same-day emergency response and highly skilled engineers always on call, we deliver impeccable service to both private customers and organisations alike.
Get a free personalised quote
Get in touch to arrange a home survey and we’ll provide your FREE no obligation quotation
Explore our FAQ section for swift answers to your stairlift and mobility solution questions, helping you make informed decisions with ease.
Several factors should be considered, including the user’s mobility level, the type of staircase (straight or curved), the user’s weight, and personal preferences like seat size and features. At EMS Lifts Ltd, we provide a comprehensive home visit to assess your needs and help you choose the right stairlift.
The cost of servicing a stairlift can vary depending on the model and the nature of the service required. We can provide a detailed quote after an initial assessment. Our aim is to ensure your stairlift continues to operate safely and effectively. For that extra peace of mind, we have some fantastic Care Cover Packages that are inclusive of servicing, breakdowns, and 24 / 7 call-outs.
Yes, at EMS Lifts Ltd we can assist with the removal and later re-installation of your stairlift if you’re planning a home improvement project. It’s important to have trained technicians handle this process to ensure the stairlift’s integrity and safety.
The installation of a stairlift typically takes a few hours. However, the installation time may vary depending on the complexity of your staircase and the type of stairlift you choose.
The cost of a stairlift can vary, primarily depending on whether your staircase is straight or curved, as well as the specific model chosen. We provide a free, no-obligation home visit where we assess your staircase and discuss the best stairlift options to fit your needs and budget.
A stairlift specialist can visit your home to assess your staircase and determine whether a stairlift will fit. They can also provide advice on the type of stairlift that will work best for your needs.
Latest Customer Images
Latest Customer Images
FSB East of England Family Business Award 2024
Best Stairlift Installation Company 2023
Best Stairlift Installation & Maintenance Company 2023
Mobility Equipment Supplier of the Year 2022
